You ever found yourself clicking through Kogan’s website, bag full of bargains, only to pause and wonder — hang on a tick, where is this mob actually based? I mean, with prices that sharp and products that seem to cover everything from drones to dishwashers, it’s fair to wonder whether it’s a homegrown Aussie company or just another international seller slipping into our feeds.
Where Is Kogan Located and Where Does It Ship From?
Kogan is based in Melbourne, Australia, and it primarily ships from local Australian warehouses, but also dispatches some items from international locations depending on the product and supplier.
Is Kogan an Australian Company?
Yes, Kogan is proudly Aussie, founded right in the heart of Melbourne.
Back in 2006, Ruslan Kogan kicked things off from his folks’ garage — yep, a proper DIY success story. He had one goal: cut out the middleman and make tech gear affordable for everyday Aussies. Fast forward to now, and Kogan.com is one of Australia’s biggest online retailers, listed on the ASX and racking up millions in revenue every year.
Kogan is an Australian-owned and operated e-commerce company, headquartered in Melbourne. They’re deeply rooted in local operations but definitely don’t shy away from playing in the global market.
Where Exactly Is Kogan’s Head Office Located?
Kogan’s HQ isn’t hiding in some far-off offshore zone. It’s right here in Australia — you’ll find it in South Melbourne.
If you’re ever strolling down the business district and smell the scent of ambition and online retail profits in the air, you might be near them. Though they don’t exactly offer walk-in service (so don’t rock up expecting a sausage sizzle), that’s where the brainy stuff goes down.
Kogan’s head office is located at Level 1, 421 Docklands Drive, Docklands, Victoria, Australia.
Where Does Kogan Ship From?
Now here’s where it gets a bit more interesting — and maybe a tad confusing if you’ve ever tracked a package across four countries.
Most of the time, if you’re in Australia and you order something marked “Kogan First” or “Kogan.com”, your product will ship from a warehouse within Australia. They’ve got a decent number of these dotted across major cities to keep things quick and cost-effective.
But — and it’s a big but — some items, especially those listed under “Marketplace” or sold by third-party sellers, might be shipped from overseas. That’s why you might see slightly longer delivery times or prices that fluctuate depending on where it’s coming from.
Kogan ships from both Australian warehouses and international locations, depending on the product and seller.
How Can I Tell Where My Kogan Order Will Ship From?
Here’s the golden tip I wish someone had told me sooner: always read the product listing carefully. It’s not just a bunch of sales fluff — there’s real info hiding in there.
When you click into a product, Kogan usually tells you who’s selling it. If it says “Sold by Kogan.com”, you can bet it’s coming from a local Aussie warehouse. But if it says “Sold by XYZ Marketplace Seller”, there’s a decent chance it’s shipping from overseas.
To find the shipping origin, check the “Sold by” line under the product title on the Kogan product page.
Example: I once ordered a fancy electric toothbrush that took three weeks to arrive because, surprise surprise, it was shipping from Hong Kong. Lesson learnt.
Does Shipping Location Affect Delivery Times?
You bet it does. If it’s coming from a local warehouse, you’ll usually have it within a few business days — sometimes even next day if you’re lucky and live in a metro area.
But if it’s shipping from overseas? Well… let’s just say you might want to settle in and forget about it for a bit. Depending on customs and courier hiccups, it can take anywhere from 10 to 25 business days.
Here’s a quick comparison:
| Shipping Origin | Typical Delivery Time (Business Days) | Tracking Available |
|---|---|---|
| Australia | 1–7 days | ✅ Yes |
| Overseas | 10–25 days | ✅ Sometimes |
Yes, items from overseas often take longer due to customs and international transit.
Are There Any Clues That a Product Is Coming From Overseas?
There are! You just need to know what to look for — and no, it’s not psychic powers.
Here’s what usually gives it away:
- The estimated delivery window is really long.
- The product price is unusually low.
- The seller name doesn’t match Kogan.
- There’s a disclaimer under shipping details or in the T&Cs.
I once grabbed a “smartwatch” for $19 and should’ve guessed something was up. Turned out it was from Shenzhen, and while it eventually showed up, the thing had a battery life shorter than a mozzie in a thunderstorm.
Products with long estimated delivery dates and third-party sellers are likely to ship from overseas.
Can I Choose Where My Order Ships From?
Unfortunately, no. Kogan doesn’t let you pick and choose the origin. It’s all baked into the product listing and availability.
Your best option is to:
- Stick to Kogan First products if you want quicker shipping.
- Filter by seller when searching.
- Read those fine details like your life depends on it.
Customers cannot select the shipping origin manually; it is determined by product and seller.
Is Kogan’s Shipping Reliable?
Now I’ve gotta say — for a company juggling millions of orders, Kogan’s shipping is generally rock solid, especially on their own branded stuff.
When I ordered a Kogan-branded air fryer during a mid-summer heatwave (don’t ask), it arrived within 3 days, neatly packed and ready to fry. But again, the reliability often depends on where it’s coming from.
Kogan’s shipping is generally reliable, especially for products shipped locally from Australia.
Does Kogan Deliver All Across Australia?
Yes, and not just to the big smoke.
Kogan delivers to metro areas, regional towns, and even some pretty remote spots — though keep in mind delivery times and fees may vary.
If you’re out in the sticks, delivery might take a smidge longer. And bulky items like fridges? That’s a whole different kettle of fish and might involve courier scheduling.
Kogan delivers to most parts of Australia, including rural and regional areas.
“Kogan’s delivery times are generally good, but where it ships from makes a huge difference. Always check before you click ‘Buy Now’ — trust me on that one.”
FAQs About Kogan Shipping & Location
Is Kogan Australian or international?
Kogan is an Australian company headquartered in Melbourne.
Does Kogan always ship from Australia?
No. While many products ship locally, some ship from overseas depending on the seller.
Can I track my Kogan order?
Yes, tracking is provided for most orders, though some international shipments might have limited tracking.
How long does Kogan delivery usually take?
Local orders: 1–7 business days. International orders: 10–25 business days.
Does Kogan deliver to PO Boxes?
Some items can be delivered to PO Boxes, but larger or marketplace items often require a street address.
Is Kogan First delivery faster?
Yes, Kogan First members often get priority shipping and faster delivery on eligible items.
Conclusion
So, where is Kogan located and where does it ship from? Well, right here at home in Australia, with its roots firmly planted in Melbourne’s tech soil — but it’s also got a global shipping reach, depending on what you’re buying and from whom.
If you’re keen on fast deliveries, stick with Kogan-branded gear and Kogan First membership. But if you’re chasing a bargain from a third-party seller, brace for a longer wait — and double-check those shipping details before checkout.
Kogan is Australian-based, ships mostly locally, but also uses international warehouses for certain products.
And there you have it — a peek behind the curtain of one of Australia’s most curious online retailers. Now you can shop smart, save big, and not be left wondering whether your parcel is flying over from Sydney or Shanghai.