Ever been mid-sip of your morning coffee when another scam call ruins the vibe? You’re not alone. Scam calls are like uninvited telemarketers who won’t take “no” for an answer—except they’re after your hard-earned cash. The good news? Telstra makes it easy to report these nuisances so you can get back to your day (and your coffee) in peace.
To report a scam call to Telstra, call their dedicated scam hotline at 1800 032 385 or forward the suspicious SMS/email to 7226 (SCAM). You can also report online via Telstra’s official security page.
How do I report a scam call to Telstra?
How do I report a scam call to Telstra?
✔ Call Telstra’s scam hotline at 1800 032 385.
✔ Forward scam SMS to 7226 (SCAM).
✔ Report online through Telstra’s Security Hub.
Why Should I Report Scam Calls?
Scam calls aren’t just annoying—they’re dangerous. Every time you report one, you help Telstra block these fraudsters from targeting others. Think of it like telling the teacher about a bully—you’re protecting the whole class.
“If you don’t report it, the scammers win. Simple as that.” – Telstra Fraud Team
How Can I Identify a Scam Call?
Not every unknown number is a scam, but some red flags should make you hit decline faster than a kangaroo hops.
Here’s how to spot a scam call:
✔ Urgent threats – “Your account will be suspended!”
✔ Requests for personal info – “Confirm your bank details.”
✔ Too good to be true – “You’ve won a free holiday!”
For example, if “Telstra” calls asking for your password—it’s a scam. Telstra never asks for passwords over the phone.
What Details Should I Provide When Reporting?
The more info you give, the better Telstra can track these scammers down.
When reporting, note down:
- Caller’s number (even if it’s hidden)
- Time & date of the call
- What they asked for (e.g., bank details, passwords)
- Any links/emails they sent
Can I Block Scam Calls Myself?
Absolutely! While Telstra works on blocking scams, you can take matters into your own hands.
Here’s how:
✔ Enable Scam Filter – Telstra’s free service blocks known scam numbers.
✔ Use call-blocking apps – Apps like Truecaller help screen dodgy calls.
✔ Don’t engage – Hanging up is the best defense.
What Happens After I Report a Scam Call?
Telstra doesn’t just file your report and forget it—they actively work to stop these scammers.
Here’s what goes on behind the scenes:
✔ Number blacklisting – Reported numbers get blocked.
✔ Fraud monitoring – Patterns help track scam operations.
✔ Customer alerts – Telstra warns others about new scams.
FAQs About Reporting Scam Calls to Telstra
Q: Does reporting cost me anything?
A: Nope! Reporting is 100% free.
Q: What if I accidentally gave a scammer my details?
A: Act fast! Contact your bank and Telstra immediately.
Q: Can I report scam calls from overseas numbers?
A: Yes! Telstra investigates all scam reports, even international ones.
Final Thoughts
Scam calls are like mosquitos—persistent, irritating, and best dealt with quickly. By reporting them, you’re not just protecting yourself; you’re helping shut down scams for everyone. So next time a suspicious call pops up, don’t just roll your eyes—report it. Your fellow Aussies will thank you.
Got a scam call story? Share it below—let’s outsmart these fraudsters together! 🚫📞